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Win your Customers through Consultative Selling


This program aims to empower participants to position themselves as trusted advisors to their clients. Through consultative sales training, participants will learn how to understand and address client needs, build long-term relationships, and enhance the quality of their conversations with both potential and existing customers. The program will equip participants with a comprehensive set of selling tools and techniques, enabling them to confidently adopt a consultative approach to selling and effectively close high-margin business deals.

Course Objective 

  • Acquire the skills to shift from being a "Product-Pusher" to adopting a "Consultative Selling" approach that builds trust with customers.

  • Learn how to ask effective questions that uncover customers' hidden and emotional needs, allowing you to propose tailored solutions.

  • Develop the ability to ask thought-provoking questions that create a sense of urgency and drive customers to take action.

  • Cultivate the behavior of listening and asking more, while talking less.

  • Enhance your professional image to project trustworthiness and gain higher levels of trust and respect from customers.

  • Ultimately, increase your sales conversion rate and improve your win rate.

Target Participants 

Executives, Business Development Officers, Business Owners, Entrepreneurs, Sales & Marketing Personnel, Agents, Agency Leaders, Team Lead.


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